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How to Prepare PoolMMS for the Next Season

Follow these steps to prepare your organization’s PoolMMS account for the upcoming season:

  1. Login to PoolMMS as an Admin by going to https://PoolMMS.com/gohome.
    Note: If a user is affiliated with multiple organizations they must pick the correct one.

  2. In the Admin sidebar under Club Administration select Settings.

    image.pngNote: If you do not see this option, your account may not have the access level required to access this. Please contact your organization’s administrator. Note: If your organization is not a “Club” the section may be labeled something else, for example “Association Administration”.

  3. On the right sidebar select End/Start of Season Actions or scroll down until you see these options.

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  4. Click Deactivate ALL Members and wait for the action to complete. This may take a minute.
    Note: Once this step is complete, all members will be marked as inactive, and their ID cards will no longer be functional.

  5. Click Reset ALL Welcome Emails and wait for the action to complete. This may take a minute.
    Note: Once this step is complete, PoolMMS will be ready to send welcome emails to members for the next season.

  6. Click Cleanup Families and wait for the action to complete. This may take a minute.
    Note: Once this step is complete, all families will be cleaned up to allow new information to be imported, or new registrations to take place.

  7. (Optional) Click Deactivate ALL Bands and wait for the action to complete. This may take a minute.
    Note: This will revoke all swim bands issued in the past season. If your organization requires members and guests retake their band tests it is essential you do this.

  8. (Optional) Update the Guest Visit Count Start Date to be the first day of the new season. This will reset the counters for how many times a guest has come in.

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  9. If your organization uses the CRM, deactivate all current registrations and set up registrations for the next season.