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Affiliating Your PoolMMS Account with an Organization
Affiliating your PoolMMS account with an organization (or swim club) allows the organization to access certain information associated with your account. In this article, we will discuss what it means to affiliate your account with an organization and what info...
How to Prepare PoolMMS for the Next Season
Follow these steps to prepare your organization’s PoolMMS account for the upcoming season: Login to PoolMMS as an Admin by going to https://PoolMMS.com/gohome. Note: If a user is affiliated with multiple organizations they must pick the correct one. ...
Setting up PoolMMS CRM for your Organization
If your organization is paying for the PoolMMS CRM, you are required to set it up before using PoolMMS. If you have any questions, please contact your account manager or support. To set up your organization, follow these steps: CRM Onboarding Login to you...
Announcing LaneMS: Swim Team and Swim Meet Management System
Please note that the exact timeline for LaneMS release is currently being determined. We appreciate your patience and will keep you informed of any updates regarding the availability of this exciting addition to the PoolMMS suite. Swim Team Management LaneMS...
Server Status and Infrastructure
Understanding the Server Status and Service Providers for Salvatorelli Group's Membership Management System PoolMMS is a membership management and registration system for swim clubs and other member-based organizations, and it relies on various third-party se...
Understanding PoolMMS's Relationship with Salvatorelli Group LLC
PoolMMS is a membership management and registration system designed for swim clubs and other member-based organizations. The system was developed by Salvatorelli Group LLC, a New Jersey Limited Liability Company that provides technology solutions to businesses...
Using the Legacy Data Import Format in PoolMMS
PoolMMS v2 provides limited support for the import formats used in the previous version of the software, including the "Legacy" format. The Legacy format was the original import format for PoolMMS v1, and while it has been considered outdated since 2021, it is...
Importing Data from TeamUnify in PoolMMS
Note: The TeamUnify import feature is available in PoolMMS when used in "TeamUnify Integration" mode or "Mixed" mode. Please Note: PoolMMS/Salvatorelli Group LLC is not affiliated with TeamUnify/GoMotion, SportsEngine, Inc., nor is it affiliated NBC Sports Gr...
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Setting Up a New Club in PoolMMS (Non-CRM)
This guide walks through everything needed to take a brand-new, empty PoolMMS organization and get it ready for its first season — from configuring basic settings to importing member data. Overview: The Setup Checklist Log in and confirm access Configure org...
Front Desk Guide
This guide covers the day-to-day operation of the PoolMMS Front Desk panel — signing members in and out, handling guests, recording band tests, and managing the attendance view. Overview The Front Desk panel is a separate interface from the Admin panel, desig...
PoolMMS CRM Registration Introduction
The PoolMMS CRM (Customer Relationship Management) is an all-in-one solution for managing your club's memberships, registrations, and communications. Unlike the "Non-CRM" setup which relies on external data sources or simple member imports, the CRM allows you ...
CRM Activation and Onboarding
Before you can begin accepting registrations, you must activate the CRM for your organization and complete the Stripe onboarding process. This ensures that all payments collected during registration are securely routed to your organization's bank account. 1. V...
CRM Settings and Content
CRM Settings and Content Once onboarding is complete, you should configure the global content that appears across your registration portal. These settings provide the "face" of your club to prospective members. Registrations Page Content This is the "Join Toda...
Creating and Managing Registrations
Registrations are the specific membership packages you offer. You can have multiple active registrations at once, allowing for different membership tiers or "Early Bird" pricing. Creating a New Registration Navigate to CRM > Registrations and click New Registr...
The Member Registration Experience
Understanding what your members see during registration will help you configure your content and pricing more effectively. The process is divided into several logical steps. Step 1: The "Join Today" Landing Page Members start at /o/your-club-slug/crm/registrat...
Member Registration Guide
How to Register for Your Club Membership Welcome! We are excited to have you join our club. Registering for a membership is a simple, multi-step process that ensures all your family information is correct and your digital ID cards are ready for your first visi...